After the order is placed on Catch, you have 48 hours to accept or reject an order according to Catch Terms and Conditions.
You can review each Catch order before accepting or rejecting. Please avoid rejecting orders so you don’t run the risk of breaking the Catch Terms and Conditions.
Follow these steps to process order:
1 Navigate to My Orders > All Orders > [An Order Number] > Order Details
2. Click on 'Accept' for each line item and confirm by clicking on 'Update Order'.
3. Once your order is ready to be shipped, you should enter the tracking number
4. After the tracking number is entered, you'll need to confirm the order shipment by checking the box on the left of the table for each order you want to update and then choose 'Confirm'.
Note: Tracking numbers will only be included in customer 'Order Dispatch' communications if they're entered prior to the order being marked as 'Shipped'.